التعليمات
You don't need to be registered to browse and buy on the site. However, creating an account allows you to obtain some advantages: you will have the possibility to create wishlists, to save items in the cart for later, to save your personal and payment data for a faster checkout and you can easily make returns and order tracking.
United Kingdom
1 - 3 business days
Italy
1 - 3 business days
Switzerland
1 - 3 business days
Hungary
1 - 3 business days
Romania
1 - 3 business days
Bulgaria
1 - 3 business days
Czech Republic
1 - 3 business days
Poland
1 - 3 business days
Croatia
1 - 3 business days
Rest of Europe
1 - 6 business days
Small islands and remote towns may take up to 5 business days.
United Arab Emirates
3 - 5 business days
South Korea
3 - 5 business days
Russia
15 - 25 business days
For detailed information see the Shipping and Returns page.
Italian Shipping: Transport costs are borne by Jumeirah over 100 € of purchase. If the purchase is less than € 100, a contribution of € 6 will be required.
International Shipping: We offer free international shipping on orders over € 500. A country specific shipping rate will be applied at checkout for orders under € 500 (see below).
FREE NATIONAL SHIPPING AND FREE WORLDWIDE SHIPPING over 500 €
Zone 1- 10 € Includes: Austria, Belgium, France, Germany, Luxembourg, Holland, Monaco, Spain, United Kingdom, Croatia, Denmark, Ireland, Greece, Finland, Portugal, Sweden, Bulgaria, Cyprus, Latvia, Estonia, Lithuania, Malta, Czech Republic, Poland, Hungry, Slovenia, Slovakia, Romania.
Zone 2 - 15 € Includes: Norway, Switzerland. USA - Canada - 15 € Asia - 40 € Includes: Japan, China, Hong Kong. Oceania - 30 € Includes: Australia, New Zealand Caribbean - € 15 Includes: Mexico
If you wish to return an item, please check the Returns Exchange Conditions in the first place. Then:
1. Log into your account. Click on your order and select the items you wish to return.
No Jumeirah account? Please contact customer services.
For detailed information see the Shipping and Returns page.
Jumeirah accepts returns of unused items by post within 30 days from the date of shipment.
Items must be in original sales condition with all tags attached. They must also be accompanied by a receipt or proof of purchase.
The following items will NOT be accepted: Returned incomplete, damaged, worn, altered and washed or anything that Jumeirah can reasonably believe has been used.
Any personalized or monogrammed items.
Returns that do not comply with Jumeirah's return policy will not be accepted and will be sent back to the customer.
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